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The greatest difference between each plan is whether or not it includes Review Monitoring and Tools & Widgets. Also, the number of SMS text message invites included each month. Most members start with Gold because it includes Review Monitoring and Tools & Widgets. You can always upgrade to a higher plan when you need to send more SMS invites each month, or if you find that you need an additional user account.
Which plan is best for me?
Bronze: Unlimited email invites included, however only 50 SMS text messages. If you just need a slight pick up in online review volume and quality, this is fine. Silver: Same as Bronze but includes 100 SMS text messages, which typically get a much higher response rate than email alone, resulting in a lot more reviews from your customers. Gold: Our most popular plan because it includes full functionality of the entire platform. Includes Review Monitoring and Tools & Widgets, which typically drive your volume of reviews significantly higher. This is the best value plan. Platinum: More SMS text messages and an additional user account. Good for higher volume businesses with more than a few employees. If you are unsure whether you need the Platinum Plan, start with the Gold Plan and upgrade later as you use more SMS messages.Diamond: For even higher volume businesses and all medical facilities (which require HIPAA compliant security).
What are Review Monitoring and Tools & Widgets, and do I need them?
You should want to add an additional 30-40% volume of high-quality reviews, so we recommend you choose a plan with Review Monitoring and Tools & Widgets. Review Monitoring notifies you every time someone posts a review about you. You can then stream these reviews on your website, Facebook and Twitter pages. You can even set the system to only show high-rated reviews. Tools & Widgets give you easy-to-use tools for your website, email and more – that get your customers to post significantly more positive reviews.
How do I add more business locations to my account?
It’s easy to add more business locations to your account. Just choose a plan above to get started. Once you’re signed up you can add additional locations to your account. You only pay for the number of locations in your account in any given month. Managing multiple locations as a chain within your account offers a number of time-saving and marketing advantages over managing accounts individually.
How difficult is this to set up?
Our system is designed to be uncomplicated and straight forward. So it is fairly easy to setup for a user with average computer skills. But have no fear! Select the add-on option, and we will set the entire funnel up for you, E Z Peezy. Just answer a few simple questions and send us files (or links) for your company logo and any customization you desire.